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Developing an end-to-end Restaurant Management Solution for a Global F&B Brand

Client Background

Marcos- a US-based pizza chain with 500+ stores in 25 states of the United States was looking to streamline their operations. The F&B chain sought to improve productivity, ensure food safety and increase profitability by enhancing employee and customer engagement.

Business Needs

Marcos- a US-based pizza chain with 500+ stores in 25 states of the United States was looking to streamline their operations. The F&B chain sought to improve productivity, ensure food safety and increase profitability by enhancing employee and customer engagement.

Solutions

Nichetech developed an advanced restaurant management system to streamline business processes. Using its knowledge and expertise of F&B industry, Nichetech rationalized existing IT infrastructure to improve profitability. By deploying innovative IT solutions, Nichetech helped Marcos in achieving economies of scale.

Using high-end software and innovative technologies, Nichetech was able to improve customer engagement metrics, revenues and profitability of multiple outlets. Also, as Nichetech handled all the warranties and renewals by liaising with third parties to provide best value for investment in IT solutions.

Benefits Realized

    • Online ordering makes Dine-In traffic hustle free
    • Being convenient and accessible for all of your guests
    • Online Ordering Drives More Revenue in the world full of technology
    • You Won’t Sacrifice Customer Interactions
    • Order Accuracy Improves
    • It’s Customizable to Fit Your Needs and The Needs of Your Guests
    • You Won’t Lose Business to the Competition