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An Entertainment Company’s Endeavor at Revolutionizing Event & Movie Ticketing Landscape

Client Background

Zen Box Office LLP- a growing online entertainment company looked forward to developing an online event ticketing platform that offered individuals the power to book movie tickets, buy event passes, tickets for sports events, plays, etc. using a single platform. Apart from providing online ticketing facility, the company also sought to provide detailed event information for interested audiences.

Business Needs

There was a great deal of conceptualization involved in developing a platform that catered to the diverse client demands while at the same time provide accurate information to the end-users. The major challenges faced while working on the project included:

  • Designing and development of an online ticketing platform for purchasing movie, concert, play, event and sports.
  • Development of a parallel information portal that provided information about all upcoming events, show timings, venue details, artist bios.
  • Being part of an overcrowded industry, it was important to build an interactive portal that can beat competition
  • Attracting users and acquiring customers through online marketing was another major challenge

Solutions

Nichetech consulted Zen Group to develop TicketNinja app to face the challenges and both the entities joined hands to make the platform successful.

“Nilesh and Team NicheTech have been professional, thorough, friendly and efficient from day one till the completion. We will certainly be using them again as we take our business forward. ” – Zen Group

Employing its expertise in mobile solutions landscape, Nichetech developed an intuitive mobile application that fulfilled major requirements while at the same time provided end-users with the following features:

  • List of ongoing/upcoming events
  • Location and event type filter
  • Search movies/plays/events/concerts/attractions
  • Events, show timings, venue details, pricing details, etc. information
  • Pricing and date selection for event
  • Available date & time selection for attraction
  • Booking for single day and multiple day booking/season pass
  • Download and share ticket
  • Offline access for booked tickets
  • Seat selection as per seating arrangement
  • Integrated payment gateway
  • Push Notification/SMS/E-mail updates.
  • Show invited ticket to particular users only
  • Customer care support

Nichetech’s efforts helped Zen Box Office LLP to strengthen TicketNinja’s brand image and made it a preferred online ticketing portal among users in a short period of time.

Benefits Realized

    There was a drastic change in the brand image of the company which realized the
    following benefits,

    • Simplified ticket booking process.
    • Works offline once you book ticket.
    • Season pass for multiple days events.
    • No Register/Login required for viewing the information of tickets.
    • Provide detailed information about Movies/Plays/Events/Concerts/Attractions.