Client Background

Marcos- a US-based pizza chain with 500+ stores in 25 states of the United States was looking to streamline their operations. The F&B chain sought to improve productivity, ensure food safety and increase profitability by enhancing employee and customer engagement.

Business Needs

• All Orders should be managed 
• Order queue should be maintained
• Inventory should also be manageable
• Manage and Schedule the resources
• All types of Cash transaction should be managed
• System Setup and Setting Should be made available
•  Reports should be generated 

Solutions

• Nichetech developed an advanced restaurant management system to streamline business processes.
• Using its knowledge and expertise of F&B industry, Nichetech rationalized existing IT infrastructure to improve profitability.
• By deploying innovative IT solutions, Nichetech helped Marcos in achieving economies of scale.
• Using high-end software and innovative technologies, Nichetech was able to improve customer engagement metrics, revenues and profitability of multiple outlets.
• Also, as Nichetech handled all the warranties and renewals by liaising with third parties to provide best value for investment in IT solutions.